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Hospitality & Travel Automation

WhatsApp Business API for Travel, Airlines & Hotels

Deliver effortless traveler journeys. Dispatch digital booking vouchers, send live flight & gate alerts, provide 24/7 AI concierge assistance, and collect 5-star reviews.

88%
Faster Guest Check-In
98%
Voucher Open Rate
24/7
Global Concierge Assistance
High-Impact Workflows

Automated WhatsApp Workflows for Travel & Hotels

See how modern travel & hotels brands eliminate manual bottlenecks and scale conversions with pre-built WhatsApp automations.

1

Instant Booking Confirmation & E-Ticket PDF Delivery

Trigger:Customer books flight, holiday package, or hotel stay
Action:System sends instant WhatsApp voucher with hotel pin, contact details & PDF tickets
WA
Voyage Luxury Holidays
Just now

Bon Voyage, Rohan! āœˆļø Your 4-Night Bali Holiday Package is confirmed. šŸ“„ Booking Ref: #BALI-9842 šŸØ Resort: Maya Ubud Resort & Spa šŸ“… Check-in: Oct 12 | Check-out: Oct 16 Download your vouchers and daily itinerary below:

Download PDF Vouchers
View Day-wise Itinerary
Chat with Guide
Result: Travelers have all critical trip documents right in their pocket offline
2

Live Flight Status, Gate Changes & Baggage Alerts

Trigger:Flight schedule change or baggage carousel assigned
Action:Automated real-time notification sent directly to passenger WhatsApp
WA
SkyWings Airline Alerts
6:15 AM

Flight Alert for Flight SW-402 (DEL āž” BOM): Gate assigned: Gate 14B (Terminal 3). Boarding begins at 07:15 AM. Please have your digital boarding pass ready.

View Boarding Pass
Airport Map
Result: Reduces airport stress and eliminates missed flights
3

24/7 Virtual Concierge & Room Service Requests

Trigger:Hotel guest messages hotel WhatsApp number during stay
Action:Chatbot handles room service, extra amenities, spa bookings, and cab arrangements
WA
Maya Ubud Concierge
Yesterday

Good evening Rohan! How may we assist you tonight? Would you like fresh towels, room dining, or to book tomorrow sunrise yoga session?

Order Room Dining
Book Spa / Yoga
Request Housekeeping
Result: Elevates guest satisfaction scores while reducing front desk call volume

Tailored Capabilities for Travel, Hospitality & Tourism

Everything your organization needs to build loyal customer relationships, cut operating overhead, and drive measurable revenue.

Digital Itinerary & Ticket Delivery

Send high-resolution hotel vouchers, flight e-tickets, and travel insurance documents in easy-to-access PDF formats.

Live Itinerary & Flight Updates

Keep travelers informed with automated notifications for gate changes, flight delays, pickup times, and weather warnings.

24/7 AI Travel Concierge

Answer questions about baggage allowances, visa requirements, hotel check-in policies, and local attractions instantly.

Seamless Upsells & Excursion Bookings

Offer room upgrades, airport transfers, sightseeing tours, and candle-light dinner packages before arrival.

Post-Trip Feedback & Reviews

Automatically ask guests for TripAdvisor and Google reviews right after checkout when their holiday memories are freshest.

Multi-Agent Shared Inbox for Agencies

Allow tour operators and travel agents to collaborate on custom itineraries from a single verified WhatsApp number.

GDS & OTA Integration

Connects to Amadeus, Sabre, Hotel PMS, and custom booking engines.

Rich Media Destination Guides

Share interactive itineraries, videos, and currency tips.

Global Multi-Language Support

Communicate with international travelers in their native language.

Frequently Asked Questions

Common questions about deploying WhatsApp Business API for Travel & Hotels

Can we send PDF boarding passes and hotel vouchers via WhatsApp?

Yes! WhatsApp Business API supports sending rich PDF documents, high-resolution images, and interactive location pins directly to travelers.

Can hotel guests order room service or request amenities via WhatsApp?

Yes. You can deploy an automated hotel concierge bot that handles housekeeping requests, room service orders, and spa reservations directly in chat.

How do tour operators manage multi-day customized itineraries?

Using our Shared Team Inbox, travel advisors can share dynamic day-by-day itineraries, answer custom questions, and collect passport/visa copies seamlessly.

Can we broadcast seasonal holiday packages to past clients?

Yes! You can broadcast targeted holiday promotions, early-bird summer packages, and weekend getaway deals to opted-in travelers.

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